Day One, Wednesday 27 July 2005
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| 08.30 | Registration and welcome coffee
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| 09.00 | Opening remarks from the chair
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| | Tony Poulos, Head of Asia Pacific, Global Billing Association
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| PUSH-TO-TALK: BENEFIT OR BUBBLE? |
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| International keynote address |
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| 09.10 | The state of PTT: is it living up to the hype?
- The potential for PTT
- The current state of the market
- Developing solutions with carriers worldwide
- Revenue opportunities expected from PTT
- Lessons to be learned
Senior Representative, Nextel Communications |
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| Keynote address |
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| 09.50 | Deploying Australia’s first PTT implementation
- The drivers and obstacles behind PTT deployment
- Packaging, pricing, positioning – opportunities and challenges
- Technology choices and deployment strategies
- Building partnerships with carriers and service providers
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| | Giri Ramachandran, General Manager, Strategy and Market Planning, Telstra Corporation
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| 10.30 | Morning tea
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| SUCCESSFUL BUSINESS STRATEGIES |
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| Featured presentation |
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| 11.00 | PTT in a competitive market place
- Determining the best time to enter the market
- Why should existing mobile carriers consider PTT?
- Can it really help your positioning in a crowded market place?
- How will your competitors react?
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| Carrier case study |
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| 11.30 | The carrier’s dilemma: how to get it right
- Assessing the market in terms of interoperability, handset penetration and service functionality
- Penetrating marketing to customers
- Differentiating the offering from other voice/data products and services
- Examining PTT revenue streams
- Making sense of the technologies (GPRS based, iDEN based, TETRA, Tetrapol)
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| | Paul Thomas, General Manager, Wireless Data Solutions, Telstra Corporation
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| Panel discussion |
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| 12.00 | Building the business case for PTT
- Driving usage among existing customers
- Examining PTT applications for different customer segments user group scenarios
- Targeting early adopters of PTT services
- Assessing the extent of PTT in stimulating existing voice and data usage and adoption assumptions
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| | Giri Ramachandran, General Manager, Strategy and Market Planning, Telstra Corporation Paul Thomas, General Manager, Wireless Data Solutions, Telstra Corporation
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| 13.00 | Luncheon
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| STANDARDS, INTEROPERABILITY AND INTERCONNECTION |
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| Case study |
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| 14.20 | Taking PTT services to market successfully: discussing the
challenges carriers face and lessons learnt in other markets
- The importance of establishing open standards
- The status of current standards for PoC
- Taking PoC services to market successfully: marketing challenges and lessons learnt
- Determining where PTT is heading nest: evolution to IP
- Multimedia system (IMS)
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| Case study |
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| 14.50 | Building the right platform for delivery of PTT services
- Not all wireless networks are equal, what difference does it make to PTT?
- Creating a converged wireless network for delivery of enhanced services
- PTT coexisting with other applications on the network
- As new PTT capabilities emerge, how will the wireless network keep up?
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| Case study |
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| 15.20 | The architecture of PTT different client server solutions
- Building a successful PTT ecosystem
- Examining the basic client server architecture for PTT
- Different PTT technical solutions: downloadable client software and integrated client software
- Signalling and transport protocols that different PTT solutions are based on
- Interoperability and technology compatibility provided by different solution
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| | Keith White, Security Services Director, Asia Pacific, Lucent Worldwide Services
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| 15.30 | Afternoon tea
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| EFFECTIVE PTT IMPLEMENTATION |
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| Case study |
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| 16.20 | Developing successful handset strategies to drive PTT
uptake
- Role of standards and technical issues on successful handset strategies
- Maximising user friendliness of handsets: accommodating different user requirements
- Assessing the level of handset penetration needed to support mass market service
- Analysing the costs and benefits of migrating customers to PTT enabled handsets to achieve mass market adoption: handset subsidies and handset upgrades
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| | Anthony Petts, Practice Manager, Systems Integration, Australia and NZ, Ericsson
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| Handset manufacturers’ roundtable |
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| 16.50 | Developing successful handset strategies to drive PTT
uptake
- The technical challenges involved in adding more features to push-to-talk services
- Making push-to-talk features more exciting to users
- Incorporating call waiting indication, simple warning messages and presence indicators
- What are the new upcoming features
- Evaluating the impact of standard on successful handset
strategies |
| | Anthony Petts, Practice Manager, Systems Integration, Australia and NZ, Ericsson Sven Vogeler, Senior Solutions Consultant, Information and Communication Mobile, Siemens
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| 17.30 | Closing remarks from the chair
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| 17.40 | Speed Networking and cocktail drinks
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Day Two, Thursday 28 July 2005
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| 08.30 | Welcome coffee
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| MAXIMISING REVENUE OPPORTUNITIES |
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| Keynote address and opening remarks from the chair |
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| 09.00 | The role of PTT in the mobile market
- Where does it fit in the other mobile applications and technologies
- What are the market opportunities
- Where are the pitfalls
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| International keynote address |
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| 09.40 | The implementation of PTT in an emerging market
- The challenges faced in rolling out PTT on GSM in India
- Mass market adoption and market segmentation
- ARPU, usage and customer satisfaction
- Building strategic relationships and partnerships
- Key applications
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| 10.20 | Morning tea
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| MARKETING STRATEGIES |
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| Case study |
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| 10.50 | PTT: the forerunner to IMS services
- Introduction to IMS architecture and services
- PTT services in the IMS context: technical details
- PTT service user experience
- Introducing more IMS services
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| Case study |
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| 11.20 | PTT market segmentation: low-profit mass-market service
or premium service for business users
- Assessing the pros and cons with positioning PTT as low profit mass market service or premium service for business users
- Identifying and attracting early adopters: analysing the
opportunities in each segments: corporate, SME, family and teens
- Understanding the usage pattern and determining which customer segments need to be developed and how should this be approached
- Managing initial service offerings for PTT customers based
on predictive profiling and segmentation |
| | Alvin Seck, Head, Corporate and Channel sales, Digital Network Access Communications
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| Panel discussion |
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| 11.50 | Positioning PTT consumer services to drive mass market
demand
- Positioning PTT services to the requirements of different users: youth, family, workforce supervisions and mobile enterprise
- Applications in different verticals: push-to-talk user group scenarios, push-to-see services, push-to-flirt services and gaming
- Analysing usage habits and purchasing criteria of key enduser segments
- User benefits of PTT
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| | Alvin Seck, Head, Corporate and Channel sales, Digital Network Access Communications
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| 12.30 | Luncheon
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| BILLING AND PRICING |
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| International featured presentation |
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| 13.45 | Power pricing for PTT
- Why pricing is crucial weapon for PTT services?
- Pricing models for PTT (voice calls, SMS, GPRS, etc.) and smart pricing structures
- Price promotions to encourage PTT take-up
- How can ARPU from PTT services be gained without sacrificing SMS/Voice revenues?
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| | Tony Poulos, Head of Asia Pacific, Global Billing Association
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| Case study |
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| 14.15 | Making PTT work: mediation’s role in implementing PTT
services and eliminating OSS layer integration challenges
- The need to modify back-end systems so that workflows and logic can handle PTT services
- Adapting billing models to address the complexities of PTT services
- Measuring usage for PTT users who may participate intermittently and/or repeatedly during the course of a single billable event
- Measuring quality of service on networks that involve reassembling packets for increasingly different types of services
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| | Tonia Cruz, Director, Customer Support and Development, ACE*COMM
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| 14.45 | Afternoon tea
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| 15.15 | Panel discussion
Enhancing the total communications experience
- Enabling service features such as rich call, instant messaging, presence and gaming
- Adding value with presence location and visual interface
- Integrating enterprise SIP infrastructure for the total communications experience
- Incorporating packet voice to the enterprise network
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| | Tony Poulos, Head of Asia Pacific, Global Billing Association Tonia Cruz, Director, Customer Support and Development, ACE*COMM
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| 16.00 | Closing remarks from the chair
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| 16.10 | Close of day two and conference
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